90-Day Implementation Priorities
- Full Indonesian data residency for public-sector electronic systems.
- Granular access controls for auditors, operators, and supervisors.
- Policy and service knowledge base templates for citizen self-service.
Niche Solution
Government & SOE
For ministries, agencies, and SOEs modernizing citizen service while maintaining TKDN and data sovereignty requirements.
TKDN Architecture PackCitizen Omnichannel DeskPublic SLA WallboardSecure Archive Vault
Primary Outcomes
- TKDN-ready architecture to accelerate procurement processes.
- Multi-channel service desk for voice, WhatsApp, email, and social media.
- Real-time public-service SLA reporting for operational transparency.
Module Scope
- TKDN Architecture Pack
- Citizen Omnichannel Desk
- Public SLA Wallboard
- Secure Archive Vault