90-Day Implementation Priorities
- Five-year data retention and legal hold policy by default.
- Hybrid deployment: voice on-prem with AI analytics in local cloud.
- Automated quality scoring over 100% of interactions.
Niche Solution
Banking & Financial Services
For banks, multi-finance firms, and fintechs requiring strict compliance, fraud defense, and high-volume service quality.
OJK Compliance HubVoice Fraud ShieldAgent Copilot + Auto SummaryOmnichannel Case Timeline
Primary Outcomes
- Audit-ready call recording and retrieval aligned with OJK controls.
- Voicebot + copilot orchestration to reduce agent load without compromising quality score.
- Layered authentication framework to mitigate deepfake voice fraud.
Module Scope
- OJK Compliance Hub
- Voice Fraud Shield
- Agent Copilot + Auto Summary
- Omnichannel Case Timeline